Get to know us a little more intimately.
I’m so proud of our little team. I’m proud of the cadence we have between us and I love working with such a professional group of people. The environment we have created allows for an equal partnership where everyone’s voice is heard and thus, we serve our clients at a very high level. Our commitment is excellence: excellence in the way we communicate with you; excellence in the way we educate you; excellence in the way we advocate for and serve you.
I think most people would describe me as a very happy, positive person. I work long hours but I believe that a positive attitude is the first step to being successful. I've seen the market change significantly in the last 16 years of being in the industry, but I believe that there is always a solution to any problem... some of them are just hidden a little deeper than others.
I have worked in the real estate industry since 2003 and I attribute my success as an agent to several different factors. I always treat people as I would like to be treated. I earn my clients' trust and respect with my work ethic, my patience, my communication, and negotiating skills, and the fact that I genuinely care.
I am truly passionate about my work, and my natural enthusiasm helps me to work tirelessly for my clients, whether that's selling their home, or finding them a new one, or very often both at the same time!
Buying or selling a home can be one of the most important decisions of a person's life, as well as the lives of their family, and I am always honored when someone chooses me as their agent, and appreciate that they trust me with a job that is so important and such a huge step in their life.
Eli is an integral part of the Ploetz Team and helps keep the engine running at full speed. He has been involved with real estate since 2009 and specializes in working with buyers and helping them realize their dreams. Eli assists on all of the Ploetz Team transactions serving as their listing and transaction coordinator. Eli and his family (wife and 5 kids!) live in Cardiff by the Sea. In his free time, he enjoys coaching baseball and going to the beach.
Jackie works behind the scenes for the Ploetz Team, building and executing marketing campaigns, developing all ads, and managing all social media platforms to ensure a consistent online presence. She also does admin related work including database management and event planning. In Jackie’s free time, she enjoys working out, boating, and supporting her kids in their acting and dancing passions.
The Ploetz team did an excellent job representing us in aquiring our vacation condo. Ana was our go to agent who every day went above and beyond. The experience was enjoyable and I highly recomend this amazing team for your real estate needs.— Jennifer D.
Steve was referred to us by our relocation company and it was a great pleasure selling our home with Steve and his team. Steve is a smart, talented, dedicated and honest professional and he truly cares about the needs of his clients. This was our first time selling a home and having to do it during the pandemic definitely had us nervous about the whole process. But Steve and his team made the entire process as pleasant experience. We moved to the east coast before the house was even put on the market and the entire process, from staging the house, to showings and finally closing was taken care by Steve and his team, while we were more than 3000 mile...— Rajesh R.
Ana Rosvall is the BEST Realtor/ negotiator I have ever used! She is straight AMAZING! If I could give a 100 STAR review I would! She is beyond helpful and on top of everything immediately!— Bobby Z.
We had the pleasure of having Ana Rosvall as our agent for the house we just purchased! Throughout the multi month long house hunt, Ana diligently communicated with us on upcoming open houses, arranged private showings, called agents on yet to be listed homes, and really went the extra mile in all her duties. We were never pressured in any of the decision making process, and it was easy to trust that Ana had our best intentions at heart. Throughout the whole offer and escrow process Ana was our point person in the deal, talking with the seller's agent, escrow, helping to arrange inspections, appraisals, and all the other craziness that goes along wi...— Michael G.
Steve and his whole team have been incredible. Steve helped us with staging our house and getting it ready for sale, advised us on negotiations, and handled all of the paperwork. When our buyers missed some deadlines, he was on top of it and helped us navigate that too. Now he is helping us buy our new house, and that whole process could not have gone more smoothly. I would recommend him to anyone.— Davi G.
Steve helped me to sell my rental home in record time - from listing to closing it took less than two weeks! I couldn't be more pleased with Steve's attentiveness and thorough explanations throughout my home's selling process and won't hesitate to use his services and team to sell my primary residence when the time comes.— Caroline S.
Hands down the best team we could have worked with! Ana helped us negotiate a substantial reduction in the price of the house due to some roof issues we discovered during the inspection. She was responsive, respectful and super professional. Steve and Ana also put us in touch with their top notch partners - from the mortgage broker to the inspector, cleaners and handyman... we could not be more grateful to have such outstanding agents in the purchase of our first house.— Ralitza M.
Steve is a great real estate agent. He came recommended highly by both personal and professional contacts in my network. I am grateful to continue to work with Steve!— Joseph M.
We were not prepared to sell and move, but Steve took our "pocket listing" and ran with it! He found the perfect buyer who, working through Steve, were agreeable to a longer than normal escrow. We found, and bought, our new favorite house, with Steve's great help, without having to use the long escrow! VIOLA! Everyone was happy! Steve is a wonderfully patient, helpful, and knowledgeable agent. We would HIGHLY recommend him, and Eli, to anyone thinking about that big decision. Cheers!— Sue S.
We contacted Ana through a referral from a friend. We were looking to sell our home in Encinitas and purchase a bigger home inland. We had a tall order of what we wanted in a home. We looked around on our own but could not find the right fit. Ana knew what we were looking for and found a house for us to view. The house checked ALL the boxes. It was a bit of a bidding war but, with Ana's help our offer was accepted and we purchased the first house she showed us. Everything went very smoothly. Because the Ploetz team was so good helping us find a home, we asked them to list our home in Encinitas. The entire Team was exceptional in handling the sale....— Gerry B.
Ana and the whole Steve Ploetz team are the best. We've bought and sold several properties, first time in North County SD, and they helped us get 2 awesome properties. She was the difference in this tight market and seller's agents waited for our offer because of how she presented us and assured sellers we would perform and close. We were not the highest offer or the most prompt, but Ana got us our top choices of properties, steering us away from ones which were suspect, overpriced, or just fishy. We've done deals without agents and having Ana proved to us why you need an agent. She knew about everything as we had a lot of questions and even helped ...— Andrew P.
I am writing this letter in recommendation for Stephen Ploetz, a realtor at the Century 21 Award office in Carlsbad, California. I have recently finalized my first real estate transaction, and he was my realtor. I would like to congratulate you on finding and hiring such an amazing asset to your realty team. He honors the Century 21 name and upholds the high standards that your company has always represented. Had my real estate transaction been a smooth one, I would still have been impressed with Steve’s professionalism, and client relations. My transaction, however, did not go smoothly, and Steve had to coordinate a completely asinine sale, and yet...— Julie U.
It is my privilege to be writing this letter today on behalf of Stephen Ploetz, my realtor and friend, who for the past four and a half months has been assisting me in my search for the perfect home in San Diego. I began the search in mid March amidst a very busy schedule, as I was just finishing up graduating from UCSD and finding a job in the area. It was my first time looking into real state, and prior to meeting, Steve made sure to ask all the right questions for efficient selection of properties to view on our first outing. His professionalism and open attitude made it very easy to describe to him my hopes and fears of purchasing real estate, t...— Jeffrey T.
I have personally and professionally known this young man since I coached him in soccer and baseball. He wasn’t the 8 foot giant he is today but he had all the fixens i.e. true grit and dedication. If Steve tells you something you can count on it. He’s a down home boy from his heart and soul but he’s a stalwart, smart and aggressive lone star hero from his gut and he will get the job done. I’ve also known Steve’s Mom and Dad and have been their neighbors for 34 years. There are no finer folks and they’ve done a wonderful job raising this fine gentleman who graduated from one of the greatest ever universities. Go Steve!— John A.
Steve sold my mother's home and made it a smooth and hassle free experience for us. He knew exactly what needed to be done to market her home in the best way. We followed his advice and were able to sell her home the first weekend and had offers well above asking price. I credit his experience and understanding of the market to steer us towards making decisions that led to such a wonderful outcome. He and his team were all professional and attentive in everyway. We made a great choice in trusting Steve and can wholeheartedly recommend him to anyone looking to sell or buy a home.— Seller
Steve Ploetz is the best agent I have ever used. We needed to sell our home in San Marcos for a work related move to Sunnyvale, CA. To purchase a home in the SF Bay area you are competing with many prospective buyers who may have all cash and no contingencies. In order to compete, we needed to sell and close our house in less than 30 days. With Steve, every aspect of the selling process was accelerated and we actually closed in less than 30 days and every detail went smoothly. We highly recommend Steve as he has met or exceeded all of our expectations.— Michael O.
As you are well aware my wife and I just closed on a condominium in San Diego and Steve represented us. This is to let you know that Steve did a wonderful job in representing us. Specifically, he handled the offer or counter offer phase to our satisfaction, he guided us through the labyrinth of California forms and answered our questions and concerns in a timely fashion. If all of your sales reps perform as Steve, your firm should do very well.— Philip S.
Hey Steve! I just wanted to let you know how much I appreciate all the work you’ve done, trying to get this thing done. You’ve kept your head on straight and maintained professionalism, and with this latest wrinkle, you’ve taken care of everything, even though it was my oversight to begin with. Through it all, you’ve been a great friend and a great agent. I’m looking forward to celebrating the close of escrow with you.— Petersson P.
Steve was always professional, calm, solution oriented, and in touch! I have bought and sold many houses in my life and this was the most pleasant and worry free experience. He certainly went above and beyond without ever making me feel that I was a nuisance and although I knew differently, I felt like I was his only client and his top priority. I would be extremely comfortable and eager to recommend him.— Norma H.
Steve Ploetz is an extremely unique and capable Real Estate agent. I have had involvement in the purchase of six homes and by far he has been the most honest, customer oriented agent that I have been involved with, he earned every cent of his commission. His pleasant demur and can do attitude result in complete customer satisfaction. I will go out of my way to recommend his services.— Joe F.
Steve helped me to sell my rental home in record time, from listing to closing it took less than two weeks! I couldn't be more pleased with Steve's attentiveness and thorough explanations throughout my home's selling process and won't hesitate to use his services and team to sell my primary residence when the time comes.— Seller
Steve worked around our schedule and helped us find a house that we love. He knew what we were looking for and didn’t waste time showing us houses that he knew we wouldn’t like. He was very professional and at the same time very personable. We will definitely be calling Steve if we need an agent in the future.— Kristina K.
Steve, it has been a pleasure working with you on the Crystal Ridge transaction. You are a true professional and I look forward to us working together again. It is great to work with an agent that communicates well and has great follow through.— Sharon G.
It was a pleasure working with Steve! He helped us through the process with ease and took into account our wants or needs when looking at the homes! Would work with him again any day!— Jennifer M.
Steve, thanks for helping us buy our first home. We love our house and we are glad that you were there to guide us through the whole process. Thank you for your time and patience.— Adam & Jezel B.
Steve helped us through a two year process of selling my parent’s home. He went above and beyond anything I would have expected. I would highly recommend him to anyone!— Sally G.
Steve always had the answer to any of our questions and if he didn’t know the answer he found someone who could. He made us feel comfortable when looking at homes.— Liezelle D.
Steve was an excellent agent to have for our first home buying experience. He was always easy to reach via email or phone. He made the home buying experience fun.— Eric G.
Steve, we greatly appreciate your excellent service with the Waxwing property. Should you wish to use me as a reference, I would be very happy to do so.— William R.
We will definitely use Steve for any future property transactions and would highly recommend him to anyone buying or selling a home.— Alyssa L.
Steve was great. Very personable and he took the time to understand what we were looking for. We enjoyed working with him very much.— Bill B.
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